Learners
At Cavalli College, we are committed to nurturing our learners’ passions, gifts, strengths, and goals through meaningful learning, helping them grow both personally and professionally, so they feel confident to start a career that makes a real difference in New Zealand.
We provide enabling, flexible learning access through:
- Virtual learning
- Communities
- Support
Cavalli College ensures all learners receive up-to-date and work-relevant learning. We collaborate with the Health and Wellbeing, Mental Health and Addiction and Early Childhood Education sectors. We are supported by government bodies and key employers to ensure our graduates have the knowledge, skills and abilities our sectors need.
Learner support
Personalised academic and pastoral support every step of the way. Learner success is our priority!
Cavalli College provides extensive learning support, including:
- Personal guidance to ensure programme selection meets learning and career aspirations.
- The opportunity to confidentially share any learning support needs, including digital and language literacy, cultural and disability or impairment support needs. We work through solutions wherever possible.
- A free induction course introducing learners to the Cavalli Online learning environment.
- Proactive support and regular contact throughout the duration of the programme.
- Monitoring of progress to ensure additional support is provided when and where required.
- All learners are personally welcomed, and international learners will also take part in an orientation to assist them in integrating into New Zealand culture and society. To find out more about our support for international learners, visit Studying as an International Learner.
Academic support
Cavalli College has a team of lecturers dedicated to supporting our learners throughout their studies and doing all they can to help them succeed.
IT help
IT help is available for any IT-related issues learners may encounter. We understand that IT issues can be frustrating, so rest assured knowing our team is here to support with any challenges our learners may encounter, whether it’s navigating Cavalli Online, uploading assignments, or logging in and out of their accounts.
Modes of learning
Personalised academic and pastoral support every step of the way. Learner success is our priority!
Cavalli College currently offers two modes of learning, depending on the programme of study. Most of our programmes are delivered through a Workplace Learning (Blended) mode. The exception is the New Zealand Certificate in Foundation Skills (Level 2), which is delivered fully online (Distance) in accordance with the qualification’s requirements.
Workplace Learning (Blended)
Workplace Learning (Blended) is conducted through an approved work placement and the Cavalli College learning management system. Learners complete the applied practice hours required by the New Zealand qualification in which they are enrolled. The workplace will provide support to assess learners on their practice.
Online Learning (Distance)
Fees
Programme fees vary. Information about specific programme fees, can be found in the individual programme page.
Fees Free
Starting tertiary study or training for the first-time? New Zealand citizens or permanent residents who are new to tertiary study in 2025, may be eligible for Free Fees, covering up to $12,000 of their study costs. The New Zealand government will cover the tuition cost for the final year of a qualification, which may include one-year qualifications, provided the qualification meetings the Governments qualification criteria.
To get Fees Free on completion of their final year of study or training, learners must:
- complete a qualification or a programme eligible for Fees Free, and
- meet the residency criteria at the completion time of the qualification or programme, and
- meet the prior study and training criteria, and
- not have already used Fees Free.
Learners don’t need to do anything to confirm their eligibility until 2026. However, if they would like to check if they meet the residency and prior study and training criteria before they complete their qualification or programme, they can read the eligibility criteria on the Fees Free website,
www.feesfree.govt.nz/final-year
Claiming Fees Free
After completion for their first eligible qualification or programme, learners are able to confirm their eligibility and claim their entitlement through myIR from early 2026.
For those with a student loan, the Fees Free entitlement will go towards paying off the student loan. This will lower the amount they have borrowed. For those without a student loan, the entitlement will be paid to their nominated bank account.
To check eligibility, visit www.feesfree.govt.nz
To find out which Cavalli College qualifications meet the criteria for Free Fees, please contact us at info@cavallicollege.nz
Other fees
Fees applicable to selected programmes, such as Learner Fee Insurance, Learner ID cards and NZQA reporting, are detailed on the proforma invoice. They include:
• Learner Fee Insurance $75 – this covers the insurance to protect learner fees. The fee is based on one stage of study.
• Learner ID card $30 – a one-off payment at the beginning of study. Learners must submit a photo for a learner card to be produced.
• NZQA Reporting Fee $10 – this covers the cost of reporting the qualification to NZQA.
• Police vetting $25 – a one-off payment at the beginning of study for applicable programmes.
• Credit Recognition Transfer Assessment $95 – a one-off, non-refundable payment for learners seeking credit for prior study.
Please note: These fees are approximate and based upon a full-time course load for each
Fee refunds
A refund of tuition fees may be requested prior to or at any time during enrolment according to Cavalli College’s Withdrawal and Refund Policy.
Cavalli College reserves the right to withdraw a learner from study for unsatisfactory academic progress.
Safeguarding tuition fees
Learner fees are protected through Public Trust in a standard trust. Fees deposited and protected by the Public Trust are held in the Common fund which has an unsecured guarantee from the New Zealand Government. The learner fee protection for Cavalli College is fully compliant with NZQA rules. Should access to your fees be necessary, you may contact Public Trust on 0800 494 733 or email feeprotect@publictrust.co.nz. This arrangement has been accepted by the New Zealand Qualifications Authority as meeting the requirements of the Education and Training Act 2020 and the Student Fee Protection Rules 2021.
Learner policies
At Cavalli College, we’re committed to creating a safe, supportive, and inclusive learning environment for all learners. Our learner policies outline rights and responsibilities of all learners, and help ensure that everyone in our community is treated with fairness, respect, and integrity.
This section contains important information about academic expectations, learner conduct, complaints and appeals, health and safety, and more. We encourage all learners to familiarise themselves with these policies to help them succeed and feel confident throughout their learning journey.
Complaints
Cavalli College has a fair, culturally responsive, and transparent process for addressing complaints. Learners are made aware of this process at enrolment, and it is designed to ensure any concerns raised with Cavalli College are acknowledged, investigated, and responded to.
If a learner is not satisfied by the outcome of our complaints process, they may be able to raise their concerns externally. The New Zealand Qualifications Authority’s website provides useful information about the avenues available.
Learners may also be able to take their complaint to Study Complaints – a dispute resolution provider specialising in supporting domestic tertiary and international students in resolving disputes with their provider. This is a free service for students. Non-students who wish to raise a complaint with Cavalli College, can email the details to support@cavallicollege.nz.
// Download Cavalli College’s Complaint Policy and Procedure //
Discrimination and harassment
Cavalli College learners have the right to operate in a safe environment free from harassment and discrimination. Cavalli College takes all reasonable steps practicable to prevent harassment and discrimination and to act promptly and fairly on any complaints received. The Board of Directors should be informed of any questions regarding harassment, the filing of a harassment complaint, or reporting a case of domestic violence. Reach out to the General Manager at generalmanager@cavallicollege.nz, who will provide guidance and ensure the complaint or case is addressed promptly, consistently and fairly.
// Download Cavalli College’s Discrimination and Harassment Policy and Procedure //
Learner wellbeing
Cavalli College is in partnership with learners to support their wellbeing through their learning journey. Wellbeing is a personal journey for each learner at Cavalli College, commencing with initial contact through to study decisions, orientation, accommodation, cultural support and emergency situations.
The Cavalli College values of Relationships, Learning and Wellbeing underpin how the academy supports domestic and international learners to achieve their aspirations.
This values-based approach informs the implementation of practices for the protection and care of learners and their positive learning experience at Cavalli College.
// Download Cavalli College’s Learner Support and Wellbeing Policy //