Cavalli College celebrates diversity and welcomes international learners from across the globe.
New Zealand is a safe and welcoming English-speaking country with just over five million people. Cavalli College’s qualifications are approved by the New Zealand Qualifications Authority (NZQA), the New Zealand government body that ensures New Zealand qualifications are seen as credible and robust globally and nationally.
At Cavalli College, we design our programmes with flexibility front of mind. Programmes are focused on community needs, giving you the skills, knowledge and attitude to launch your difference-making career in New Zealand.
To find out more about the programmes on offer for international learners at Cavalli College, click on the programme links below.
As an Cavalli College learner, you will have access to personal programme guidance to assist with your decision making on programme selection. You will be welcomed to the academy and inducted through the Learning with Cavalli College course, which will introduce you to the learning environment, resources and support available to you throughout your studies.
Cavalli College provides an orientation for international learners to assist you to integrate into New Zealand culture and society, as well as your studies with Cavalli College. During orientation, you will learn about studying in New Zealand, safety and wellbeing, public transport, setting up a bank account, learner expectations and more, so you can feel confident and well equipped for your learning journey in New Zealand.
At Cavalli College, our dedicated International Team is here to support you throughout your journey as an international learner. From your initial inquiry to the moment you complete your studies, our team is available to assist with any queries related to your enrolment, support at Cavalli College, or adapting to life in New Zealand. Whether you need advice on how to navigate accommodation, or access cultural activities, our International Team is committed to ensuring you feel supported every step of the way.
Cavalli College is committed to your wellbeing, both inside and outside the classroom. Our pastoral care services provide a safe and supportive environment where you can seek help with personal issues, mental health, or adjusting to life in New Zealand. You will have access to one-on-one guidance and can speak with our dedicated pastoral care team about any challenges you may face during your studies. Whether it’s about stress, homesickness, or balancing life and study, our team is here to listen and offer practical support or referrals to external services if needed.
We are guided by the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 to ensure your safety and wellbeing throughout your time with us.
Your academic success is important to us, and we offer comprehensive academic support to help you thrive in your studies. If you need assistance with understanding course material, completing assignments, or developing study strategies, our experienced tutors are available to offer guidance. Cavalli College is committed to helping you achieve your learning goals.
To help you stay connected and make the most of your online learning experience, Cavalli College offers a reliable IT support service. If you encounter any technical issues—whether it’s accessing course materials, navigating the learning management system, or troubleshooting computer problems—our IT team is here to assist you. We ensure that you have access to the tools and resources you need to succeed in your studies, and our IT support team is available to resolve any problems promptly.
Our friendly support team will be in regular contact with you throughout your study to ensure you are adjusting well to life in New Zealand. They can answer any questions you have about navigating life in New Zealand, and refer you to external support services if required.
Cavalli College has an emergency phone available 24/7 for international learner emergencies, with a support person available at all times. This number should only be called where there is a significant threat to your health and safety, or a serious concern for your immediate welfare. All other issues and any queries relating to your study should be directed through the normal channels during working hours.
Cavalli College can support you in arranging Code appropriate medical and travel insurance. If you have insurance or wish to choose alternative insurance, the alternate policy will need to be assessed by Cavalli College to ensure it meets the insurance standards of the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. Please contact us for more information.
Cavalli College expects all learners to display integrity and behave honestly in all interactions with Cavalli College and related organisations inclusive of admission, enrolment and study, including work experience.
Learner misconduct ranges from plagiarism and cheating to not meeting professional standards. If there is an alleged incident, you will be given the opportunity to address the issue. If the allegation is found to have merit, penalties range from written warnings, a fail on an assignment to withdrawal from the academy.
Cavalli College maintains an international learner policy to ensure best practice for the protection of and positive experience for Cavalli College international learners on behalf of the key industry sectors of early childhood education and health and wellbeing, and the country of New Zealand.
The academy applies the principles of The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 (the Code) and quality assurance practices as outlined by NZQA in all aspects of its interactions with international learners. Cavalli College ensures all staff have awareness of the Code and ensure compliance with the Code in all their interactions with international learners.
Download Cavalli College’s International Learner Policy.
If you have a complaint that does not involve a grade or discrimination, you should contact Cavalli College in the first instance at support@cavallicollege.nz. You may be asked to put the complaint into writing so Cavalli College can undertake a full investigation. The outcome of the investigation will be shared with you. If you are not satisfied with the outcome of the investigation, you may appeal the decision. A review of the investigation process, findings and the result will be undertaken by a senior team member of Cavalli College. Cavalli College may uphold or change the original decision and the outcome of the appeal will be shared with you. Cavalli College upholds the NZQA requirements of learner complaints.
If you have a complaint about Cavalli College breaching the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021, follow Cavalli College’s formal complaint process first.
If this does not resolve your complaint, you can contact the New Zealand Qualifications Authority (NZQA) by phone on 0800 697 296 or email: qadrisk@nzqa.govt.nz.
Or, if it is a financial or contractual dispute, you can contact iStudent Complaints by phone on 0800 00 66 75. More information is available on the iStudent Complaints website: www.istudent.org.nz.
Download Cavalli College’s Complaint Policy and Procedure.
Cavalli College learners have the right to operate in a safe environment free from harassment and discrimination. Cavalli College takes all reasonable steps practicable to prevent harassment and discrimination and to act promptly and fairly on any complaints received. If you:
you should immediately inform the Board of Directors. Cavalli College shall provide guidance and ensure you are safe and will address your complaint or case promptly, consistently and fairly.
Download Cavalli College’s Discrimination and Harassment Policy and Procedure.
You may request a refund of tuition fees prior to or at any time during your enrolment according to Cavalli College’s Withdrawal and Refund Policy.
You may apply for a refund on compassionate grounds after the refund period stipulated by NZQA pursuant to the Education and Training Act (2020). In these cases, you must submit full documentation in writing to Cavalli College. Compassionate grounds are solely at the discretion of Cavalli College.
Cavalli College reserves the right to withdraw a learner from study for unsatisfactory academic progress.
Download Cavalli College’s Learner Withdrawal and Refund Policy and Procedure.
In the unlikely event that Cavalli College is unable to deliver the programme in which you have enrolled, Cavalli College has protected your fees with Public Trust. Fees deposited and protected by the Public Trust are held in the Common fund which has an unsecured guarantee from the New Zealand Government. The learner fee protection for Cavalli College is fully compliant with NZQA rules. Should access to your fees be necessary, you may contact Public Trust on 0800 494 733 or feeprotect@publictrust.co.nz. This arrangement has been accepted by the New Zealand Qualifications Authority as meeting the requirements of the Education and Training Act (2020) and the Student Fee Protection Rules 2021.
Download Cavalli College’s Learner Fee Indemnification Policy.
Cavalli College is in partnership with learners to support your wellbeing through your learning journey. Wellbeing is a personal journey for each learner at Cavalli College, commencing with initial contact through to study decisions, orientation, accommodation, cultural support and emergency situations.
The Cavalli College values of Relationships, Learning and Wellbeing underpin how the academy supports domestic and international learners to achieve their aspirations.
This values-based approach informs the implementation of practices for the protection and care of learners and their positive learning experience at Cavalli College.
Not sure which programme at Cavalli College is right for you?
Get in touch with our friendly enrolments team for assistance.
Phone: 0800 395 901
Mobile: 021 395 901 (within NZ)
+64 21 395 901 (outside NZ)
Email: info@cavallicollege.nz
Address:
91 Shakespeare Road
Milford
Auckland 0620,
New Zealand
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